Terms

Terms of use of the Techniworld.co.za website.

Techniworld.co.za may hereafter also be referred to as Techniworld CC, Techniworld or, Techniworld.com. Techniworld CC is the registered company name. Techniworld.com is the holding website of Techniworld CC.

Disclaimer of warranties and limitation of liability

  • Terms of trade with Techniworld CC
  • Amendment to terms and conditions
  • Privacy and security statement
  • Intellectual property statement
  • Dispute resolution
  • Compliance with statutory consumer protection provisions

1. Terms of use of the Techniworld.co.za website

Agreement

Techniworld CC and its affiliates (suppliers and service providers) provide their services to you subject to the conditions detailed in this agreement.

By using the Techniworld.co.za website and/or registering to shop on Techniworld.co.za you confirm that you have familiarized yourself with the terms and conditions governing the conduct of parties accessing or using the Techniworld.co.za website to trade and that you agree to be bound by these terms and conditions.

Your access to the Techniworld.co.za website and use of any services provided by Techniworld CC including any purchases made by you from Techniworld.co.za are subject to terms and conditions established under the following headings.

Dispute Resolution

Compliance with statutory consumer protection provisions Terms of Use of Techniworld CC (https://techniworld.com) selling on the Techniworld.co.za website:

Grants you a limited license to access and make personal use of the Techniworld.co.za website.

You are not allowed to modify (other than page caching) the website or any portion thereof without the prior written consent of Techniworld.co.za.

This license does not permit any resale or commercial use of the Techniworld.co.za website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Techniworld.co.za website so long as the link does not portray Techniworld.co.za, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any Techniworld.co.za or Techniworld.com logo or other proprietary graphic or trademark, or those of their affiliates, as part of the link without prior written permission of the owner of the graphic or trademark.

Techniworld.co.za may provide links from their or the Techniworld.co.za website to other websites which may offer services to you and is not responsible for evaluating the content or offerings made on thes websites.

2. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

You expressly agree that your use of the Techniworld.co.za website is at your sole risk.

To the full extent permissible by South African law, Techniworld.co.za disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Techniworld.co.za will not be liable for any damages of any kind arising from the use of the Techniworld.co.za website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Applicable law

The Techniworld.co.za website and all communications and transactions concluded using the website, are governed by, and you agree to, the application of the laws of the Republic of South Africa. As the website is targeted at South African citizens and residents any limitations on implied warranties or the exclusion or limitation of certain damages which may be applicable under the laws of any other jurisdiction are expressly waived by you.

3. TERMS OF TRADE WITH TECHNIWORLD.CO.ZA.

Invitation to do business

  • Only when Techniworld.co.za has accepted your offer to purchase and the acceptance is communicated to you, will an enforceable agreement of sale be transacted.
  • Despite our best efforts, a small number of the products or services offered on the website may be mispriced. If we discover a mispricing, we will do one of the following:
  • If the correct price is lower than our stated price, we will charge the lower amount.
  • If the correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before accepting your order or notify you that the order has not been accepted.

IMPORTANT:

If any products or services are supplied and delivered to you directly by, or through, a third party, even though access to the products and services is gained through Techniworld.co.za’s website, the supply of these products and services may be subject to conditions which differ from those governing the terms of trade with Techniworld.co.za.

You shall be solely responsible for ensuring that you understand and agree to the terms and conditions governing the sale of these products and services.

Place and time of agreement

Agreement as to the terms of use of the Techniworld.co.za website shall be deemed to have be accepted by you at the time that you first accessed the Techniworld.co.za website.

Backorders

Due to the popularity of some products or services, Techniworld.co.za may not always have any products or services ordered by you in stock. We will accept orders for out of stock products or services to ensure that you will be the first to receive the item once it becomes available. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available, or place a backorder. Once the products or services become available, it will be shipped to you.

Electronic communications

When you visit Techniworld.co.za or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on the Techniworld.co.za website.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Registration

Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing a fraud and Techniworld.co.za may take whatever legal action it deems necessary to obtain the appropriate relief.

In registering as a purchaser you are required to provide Techniworld.co.za with, complete and accurate information about yourself and you warrant that the information provided is correct.
If you are in breach of, or if Techniworld.co.za believes that you may breach, any of the terms and conditions governing the use of, or trading using the Techniworld.co.za website, we may, in it’s absolute discretion, either suspend or terminate your registration as a purchaser.

Password

You are solely responsible for ensuring the confidentiality of your password, which authenticates your identity. You acknowledge this responsibility and agree that any communication or transaction that may be made using your password, shall be attributed to you.

If you suspect that the confidentiality of your password has been compromised you should immediately advise Techniworld.co.za of this fact by email. We shall on receipt of the email suspend your registration pending your further instructions. You shall remain responsible for all transactions effected prior to the suspension of your registration and liable for any payments that may flow from these transactions.

4. AMENDMENT TO TERMS AND CONDITIONS

Techniworld CC may amend the terms and conditions governing access our website as well as trade using our website.

PRIVACY AND SECURITY STATEMENT

Techniworld.co.za knows that you care how your personal information may be collected, processed and used; we appreciate your trust that we will do so carefully and sensibly.

The information provided by you helps us personalize and continually improve your shopping experience at Techniworld.co.za. Here are the types of information we gather.

Automatic Information:

Techniworld.co.za receives and stores certain types of information whenever you interact on Techniworld.co.za website or communicate with us by email. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses Techniworld.co.za.

Information You Give Us:

We receive and store information you enter on the Techniworld.co.za website or that you may provide to us in any other manner. Certain of the information provided on registration is mandatory to assist us in ensuring that the communications and transactions entered into with you may be completed effectively and lawfully.

E-mail Communications:

To help us make e-mails more useful, we may receive a confirmation when you open e-mail from Techniworld.co.za if your computer supports such capabilities.

By providing the information to Techniworld.co.za you consent to us collecting maintaining, storing and processing the information, provided that Techniworld.co.za. shall:

  • not disclose your personal information to a third party other than to effect the transactions agreed to in using the Techniworld.co.za website without obtaining your express consent to do so;
  • only disclose your personal information, without your consent, if legally required to do so;
    be entitled to use the information provided by you to compile statistical or aggregated information in such a way that you may not be identified.

While Techniworld.co.za and its affiliates shall take commercially reasonable care to safeguard the information provided by you to Techniworld.co.za from unauthorized access or disclosure, Techniworld.co.za does not represent or guarantee that the safeguards will provide absolute protection.

5. PRIVACY AND SECURITY STATEMENT

Your privacy is critically important to us.

Techniworld can be reached at:
Techniworld CC
PO Box 3063, Tygervalley
7536 – Western Cape , South Africa

It is Techniworld’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://techniworld.co.za (hereinafter, “us”, “we”, or “https://techniworld.co.za”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Techniworld.co.za collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Techniworld.co.za’s purpose in collecting non-personally identifying information is to better understand how Techniworld.co.za’s visitors use its website. From time to time, Techniworld.co.za may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Techniworld.co.za also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://techniworld.co.za blog posts. Techniworld.co.za only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Techniworld.co.za’s websites choose to interact with Techniworld.co.za in ways that require Techniworld.co.za to gather personally-identifying information. The amount and type of information that Techniworld.co.za gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://techniworld.co.za to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Techniworld.co.za and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Https://techniworld.co.za uses Google AdWords for remarketing

Https://techniworld.co.za uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Techniworld.co.za discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Techniworld.co.za’s behalf or to provide services available at Techniworld.co.za’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Techniworld.co.za’s website, you consent to the transfer of such information to them. Techniworld.co.za will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Techniworld.co.za discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Techniworld.co.za believes in good faith that disclosure is reasonably necessary to protect the property or rights of Techniworld.co.za, third parties or the public at large.

If you are a registered user of https://techniworld.co.za and have supplied your email address, Techniworld.co.za may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Techniworld.co.za and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Techniworld.co.za takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Techniworld.co.za may collect statistics about the behaviour of visitors to its website. Techniworld.co.za may display this information publicly or provide it to others. However, Techniworld.co.za does not disclose your personally-identifying information.

Affiliate Disclosure

This site DOES NOT use affiliate links and does NOT earn a commission from certain links.

Cookies

To enrich and perfect your online experience, Techniworld.co.za uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Techniworld.co.za uses cookies to help Techniworld.co.za identify and track visitors, their usage of https://techniworld.co.za, and their website access preferences. Techniworld.co.za visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Techniworld.co.za’s websites, with the drawback that certain features of Techniworld.co.za’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Techniworld.co.za’s use of cookies.

E-commerce

Those who engage in transactions with Techniworld CC – by purchasing Techniworld CC’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Techniworld.co.za collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Techniworld.co.za. Techniworld.co.za does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business Transfers

If Techniworld.co.za, or substantially all of its assets, were acquired, or in the unlikely event that Techniworld.co.za goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Techniworld.co.za may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, Techniworld.co.za may change its Privacy Policy from time to time, and in Techniworld.co.za’s sole discretion. Techniworld.co.za encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any questions about this Privacy Policy, please contact us via https://techniworld.co.za/contact

6. INTELLECTUAL PROPERTY STATEMENT

Copyright in any information or trade marks displayed anywhere on the Techniworld.co.za website are protected by worldwide copyright laws and treaty provisions. The copyright of these materials is held by Techniworld.co.za, or by the original creator of the materials, or by suppliers and service providers to Techniworld.co.za.

7. DISPUTE RESOLUTION

Any dispute arising out of or in connection with this agreement including any question regarding its existence, validity or termination, will be resolved in accordance with the law of South Africa. The language used during the dispute resolution process will be English. For the purposes of any arbitration:

  • you choose the email address chosen by you in registering as a purchaser

By using the Techniworld.co.za website and accepting the conditions of use of the website and trade conducted using the website you bind yourself to the terms of arbitration provided in this agreement.

8. COMPLIANCE WITH STATUTORY CONSUMER PROTECTION PROVISIONS

Techniworld.co.za adheres to the provisions of Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 (“the Act”). Chapter VII of the Act provides protection to consumers and the provisions of the Act relevant to commercial transactions that may be effected on the Techniworld.co.za website, as well as the information required in terms of the Act, are provided for your reference.

Techniworld.co.za shall, subject to the exclusions provided for below and the provisions relating to any return of products or cancellation of a service agreement, allow the return of products or cancellation of a service agreement, within seven days of the date of receipt by you of the products or the conclusion of an agreement to provide services.

Exclusions from return of products or cancellation of service agreements

The provisions of this agreement relating to the return of goods and cancellation of any agreement to provide services shall not apply if:

  • any products and services are acquired by auction;
  • to services which commenced with the customers consent, (either express or implied) prior to the expiry of the seven day period;
  • where the price of the products or services depends on fluctuation in financial markets beyond the control of Techniworld.co.za;
  • where the products are personalised or made to the customers specifications;
  • where the products by reason of their nature cannot be returned;
  • if audio, video recordings or any form of computer software are either used or if supplied other than in digital form, if the seal on the storage media is broken;
  • the sale of reading material in whatever form.

Customers obligations on return of products and services
If a customer cancels any transaction in respect of which delivery of the products or services (to the extent that the may be returned) have been delivered, within seven days of the receipt of the products or services, the customer shall return to Techniworld.co.za or it’s authorised agents, the products, undamaged in any manner, together with all packing materials and documentation delivered by Techniworld.co.za, or its agents, to the customer as well as a written indication of the customers choice to cancel the transaction.
The customer shall refund to Techniworld.co.za all direct expenses incurred by Techniworld.co.za or it’s authorised agents, in the delivery of the products and services ordered by the customer, as well as the direct expenses incurred by Techniworld.co.za. or it’s authorised agents in accepting return of the products and cancellation of the provision of services, arising as a result of the return of the products or cancellation of the services ordered by the customer.

Techniworld.co.za’s obligations on return of the products and services

Within 7 days of return of the products or receipt of notice of cancellation of the agreement to deliver services Techniworld.co.za or it’s authorised agents shall refund to the customer any amounts paid by the customer less any amounts due by the customer to Techniworld.co.za as provided for above.

Disclosures in terms of section 43 of the Act:

The following information is made available to you in compliance with Section 43 of the Act.

Full name and legal status of website owner:

Techniworld CC is the trading name and is wholly owned by Techniworld CC (https://techniworld.com), a company duly incorporated in terms of the company laws of South Africa.

Self regulatory or accreditation body:

None.

Address for service of all legal documents:

Same

Description of Services:

Techniworld.co.za provides access to a variety of products and services that may be purchased online all of which are, or will be, described on the Techniworld.co.za website.

Price of goods:

Prices are displayed in the website and are subject to Techniworld.co.za’s rights in respect of any mis-pricing stipulated in the clause dealing with Invitation to do business above. All prices of products and services displayed on this website are inclusive of Value Added Tax.

Payment:

Payment terms and manner of payment are stipulated in the clause dealing with payment above.

Terms and conditions governing this agreement:

The full Terms and Conditions applicable to the access and use of the services provided on the Techniworld.co.za website and any amendments thereto, shall at all times be available on this website, save to the extent that they may be varied in writing by the parties. These terms may be accessed on this website, downloaded and stored, or reproduced at any time.

Delivery of products or services:

The anticipated time of delivery of any products or services, purchase using this website shall be indicated at the time that any order is accepted by the supplier from Techniworld.co.za .

Transaction records and history:

A full record of transactions effected using Techniworld.co.za shall be available to the user for on the secure and logged in side of the website.

Dispute resolution:

The provisions governing Dispute Resolution are stipulated under the clause Dispute Resolution above.

Privacy and Security:

The provisions governing Privacy and Security are provided for under the clause Privacy and Security above.

Minimum duration of Agreement:

There shall be no minimum duration of agreements entered into between users and registered purchasers to use the Techniworld.co.za website. All agreements shall endure indefinitely subject to either parties rights to terminate the agreement. The termination of the agreement by either party shall be without prejudice to any rights between the parties existing at the time of the termination, which shall endure beyond the date of termination.

Warranty terms and conditions

Warranty on each product is stated on the pricelist. If you not sure on the warranty of a product call a member of our sales team for clarification.

Warranty period is calculated from original date of purchase.

Warranty is only applicable to the reseller and is not transferable to any other party.

Warranty on products such as Multinational brand are handled by the Authorised Service Providers (ASP) for that product. Please see list below:

  • Any software packages, recordable media, consumables, cables and cartridges do not carry any warranty.
  • All Power adaptors, batteries (includes but not limited to; Notebook, UPS, stand-alone etc), Entry level Power Supply Units (PSU), Projector lamps and Remotes controls only carry a 3 month warranty, unless specified otherwise on the pricelist
  • Items must be returned in their original packaging with all accessories and manuals when faulty.
  • Techniworld.co.za does not collect or deliver warranty items to nor from Clients premises.

Warranty Replacement Procedure

All Items brought in for Warranty purposes must first be tested and verified by a technician in the service centre before a replacement is issued.

Any data on an item must be backed up before it is brought in for warranty repairs, we do not take responsibility for any loss of data, please ensure the relevant back-ups have been done prior to booking in the item.

Any repair time stated by the Technician or Workshop manager is merely an guideline, items may take longer for repairs to be completed but we will endeavour to get the product back to you as soon as possible.

No items in the workshop will be released without the original Customer Repair Order (CRO) document.

The warranty period on any replacement item will be a continuance from the original date of purchase.

Should any item reach end-of-life during the warranty period, a credit will be passed in accordance with our credit policy

Should any item be out of stock during the warranty period, either a similar item of equivalent specification can be requested or a credit can be passed in accordance with our credit policy
Repaired items not collected after 3-months, will be sold to defray expenses.

Dead of Arrival products(DOA): 7 Day Swop-out Policy and Conditions.

DOA products such as Notebooks, Printers, LCD/LED Monitors, TV’s have 3rd party Authorised Service Provider (ASP) for those products – Please see list below

  • The Original Invoice will be required to be produced to the Authorised Service Provider (ASP) to verify the date of purchase on the item taken in as a DOA.
  • No DOA item can be exchanged without the prior approval of the Authorised Service Provider (ASP)
  • DOA on items that our suppliers imports directly will only be accepted in original packaging with all cables, manuals, accessories etc.
  • The DOA item must be returned with the original invoice or Xpress card for Identification and verifying purposes.
  • These products if purchased in first 7 days must first be tested and verified by a technician.
  • No credits will be issued if replacement items are available in stock, (items may at times be couriered from other supplier branches as a replacement)
  • The warranty period on any replacement item will be a continuance from the original date of purchase.

The aforementioned products must be taken to the Authorised Service Providers (ASP) for approval and/or authorisation for credit or swop.

The List will be continuously updated, and is not limited to these brands:

  • Acer – Acer
  • AOC – Partserve
  • Dell – Dell
  • Hisense – Hisense
  • HP – Ensure IT
  • Lenovo – Partserve
  • LG – Executronics
  • Philips – Philips
  • Samsung – CRT
  • Sinotec/Skyworth – Sinotec
  • Telefunken – Nu World

Credit Notes and Exchange policy

Please ensure that the product you purchase is correct before leaving the premises as no credit notes or any product exchange will be done on an item that has been opened or used unless the item is either faulty or not as advertised.

A credit note will be passed on items not in stock at the prevailing price or based on an equivalent specification, whichever is lower.

A credit note will be passed on an end-of-life (no longer in production) item at the prevailing price (based on equivalent specification) or based of an equivalent specification, whichever is lower.

Any item being credited that has more than a 12-month supplier warranty will be subject to a depreciation fee which will be based on the following %

  • Months 13-24 (from Techniworld CC original date of purchase), all items will be subject to a 15% depreciation fee
  • Months 25-36 (from Techniworld CCoriginal date of purchase) will be subject to a 20% depreciation fee
  • Months 37-48+ (from Techniworld CCoriginal date of purchase) will be subject to a 25% depreciation fee
  • Techniworld CC does not collect or deliver warranty items to nor from Clients premises.

The Following Will Result In A Product Declared Warranty Being Null And Void:

Physical Damage on the product that has been caused by misuse, poor handling, Burn marks on the product, modification or repair by any 3rd party.